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Payment Support
Need Help Paying Your Bill?
We understand that circumstances can change and that paying your electricity bill may sometimes be difficult.
If you're experiencing payment difficulties, please contact us as early as possible. The sooner we hear from you, the more options may be available to help.
How We Can Help
Depending on your circumstances, GreenTech may be able to provide:
Flexible Payment Plans
Alternative Payment Arrangements
Additional Time to Pay
Information About Government Concessions and Assistance Programs
Referrals to Financial Counselling or Community Support Services
A Review of Your Account or Billing if You Have Concerns
Every customer's situation is different, and we'll work with you to find a practical solution.
Your Privacy
Any information you share with us will be treated respectfully and confidentially in accordance with our Privacy Policy.
Need Additional Support?
If you're experiencing family violence, illness, disability or other circumstances affecting your ability to manage your account, please let us know. We can discuss additional support options and appropriate assistance.
Contact Us Early
Email: support@greentechmicrogrids.com.au
Phone: 1300 738 529
The sooner you contact us, the more options may be available.
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