Cookie Policy

GreenTech Microgrids Pty Ltd ("GreenTech", "we", "our" or "us") uses cookies and similar technologies on our website to improve functionality, enhance user experience, analyse website performance and support website security.This Cookie Policy explains what cookies are, how we use them and the choices available to website users.GreenTech is committed to providing transparency regarding the technologies used on its digital platforms and giving users meaningful information about how online information is collected and used.This Policy should be read together with GreenTech's Privacy Policy.

Cookies are small text files that may be stored on your computer, tablet or mobile device when you visit a website.Cookies help websites recognise users, remember preferences and improve website functionality.Cookies do not generally identify an individual personally, although some information collected through cookies may be linked to other information that GreenTech holds.

GreenTech may use cookies to:Improve website functionalityRemember user preferencesImprove website performanceAnalyse website traffic and usageImprove customer experienceSupport website securityAssist with customer enquiries and online forms

Essential CookiesThese cookies help the website operate correctly.They may support:Website navigationSecurity functionsForm submissionsUser session managementWithout these cookies, some website functions may not operate correctly.Performance and Analytics CookiesThese cookies help us understand how visitors use our website.Information collected may include:Pages visitedTime spent on pagesNavigation pathsWebsite performance metricsThis information helps GreenTech improve website content and customer experience.Functional CookiesThese cookies help remember preferences such as:Language settingsDevice preferencesWebsite display preferencesSecurity CookiesThese cookies assist in protecting our website and users by helping detect suspicious or fraudulent activity.Cookie RetentionCookies may remain on a user's device for different periods depending on their purpose.Some cookies expire when the browser session ends, while others remain until deleted or automatically expire.Retention periods vary depending on the technology used and the purpose for which information is collected.

GreenTech may use third-party service providers to support website functionality and analytics.These providers may place cookies or similar technologies on your device in accordance with their own privacy policies.Examples may include:Website analytics providersWebsite hosting providersCustomer enquiry platformsCustomer portal providersGreenTech does not control third-party cookie practices.Some website technologies may involve service providers located outside Australia.Where this occurs GreenTech will take reasonable steps to ensure information is protected consistently with Australian privacy requirements.Users should review the privacy policies of relevant third-party providers where applicable.

Information collected may include:IP addressDevice typeBrowser typeOperating systemWebsite activityReferral sourcesSession informationThis information is generally used in an aggregated or de-identified form wherever possible.

Most web browsers allow users to:View cookiesDelete cookiesBlock cookiesManage cookie preferencesUsers can adjust browser settings to control how cookies are used.Please note that disabling cookies may affect the functionality of certain parts of the GreenTech website.

Some web browsers include "Do Not Track" settings.At this time, GreenTech does not guarantee that all website services will respond to Do Not Track signals.

Information collected through cookies may be combined with other information collected by GreenTech.Where information collected through website technologies constitutes personal information under the Privacy Act 1988 (Cth), GreenTech will manage that information in accordance with the Australian Privacy Principles.GreenTech manages personal information in accordance with its Privacy Policy.For further information, please refer to:Privacy PolicyWebsite Terms of Use

GreenTech may update this Cookie Policy from time to time.The latest version will be published on our website.GreenTech may update this Policy from time to time to reflect changes in technology, legislation or business operations.The current version will always be published on the GreenTech website.Where required by law, GreenTech will provide additional notice of significant changes.

Customer Experience TeamGreenTech Microgrids Pty LtdAddress:Level 4, 167 Queen Street,Melbourne VIC Australia 3000Office Hours:Monday - Friday9am - 5pmEmail:privacy@greentechmicrogrids.com.auPhone:1300 738 529Website:www.greentechmicrogrids.com.au