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Life Support Customers
Understanding Your Options
Does Someone in Your Home Rely on Electricity-Powered Life Support Equipment?
If you or someone living at your property relies on electricity-powered life support equipment, please contact GreenTech as soon as possible.
Registering with us helps ensure we can provide the appropriate support and information available to Life Support Customers.
Why Register?
By registering as a Life Support Customer, GreenTech can:
Record Your Property as a Life Support Premises
Maintain Accurate Customer Records
Provide Advance Notice of Planned Electricity Interruptions Where Required
Offer Additional Customer Support and Assistance
Help Ensure Your Account Receives the Appropriate Protections
Your Responsibilities
To help us support you, please:
Tell us as soon as Life Support Equipment is Installed or Required
Keep Your Contact Details up to Date
Let us know if Your Circumstances Change
Notify us if Life Support Equipment is no Longer Required
Important
While GreenTech will provide the protections required under applicable energy regulations, unexpected power interruptions can still occur due to network faults, severe weather or emergencies.
All Life Support Customers should have an appropriate emergency and backup plan in place and discuss backup power arrangements with their healthcare provider.
Contact Us
Email: support@greentechmicrogrids.com.au
Phone: 1300 738 529
The sooner you contact us, the more options may be available.
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