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How Billing Works
Understanding your electricity bill shouldn't be complicated.
We've designed our bills to be easy to understand, simple to pay and supported by a team that's here to help whenever you need us.
What's Included On Your Bill?
Your GreenTech bill will typically include:
Billing Period
Electricity Used During the Billing Period
Applicable Tariffs and Charges
Previous Payments and Account Balance
Payment Due Date
Available Payment Options
Customer Support Contact Details
Paying Your Bill
Choose the payment option that best suits you.
Direct Debit
BPAY®
Credit or Debit Card
Electronic Funds Transfer (EFT)
(Available payment methods may vary depending on your community.)
Need a Hand?
If you have a question about your bill, we're here to help.
Our Customer Experience Team can assist with:
Understanding Your Bill
Payment Enquiries
Account Questions
Updating Your Account Details
Payment Arrangements
Having Difficulty Paying?
Please don't wait until your payment is overdue.
If you're experiencing financial difficulty, contact us as early as possible.
We may be able to provide:
Flexible Payment Arrangements
Payment Support Options
Additional Assistance Based On Your Circumstances
Learn more in our Payment Difficulty Policy or contact our Customer Experience Team.
My Account
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